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Customer Reviews

Cushion Source has more than 8,200 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!

I was delighted with our window seat cushion when it arrived. It's exactly what I ordered and was custom made to my specifications.

06/02/09 Jane H. Bellingham, WA

Very satisfied, the cushions are awesome quality.

06/01/09 Susan-anne C. Port Chester, NY

It seems your company is very interested in customer satisfaction. I am sure I am going to get my cushion back in perfect condition. My only minor complaint was the week long delay in getting back to me after the email was sent in with the photos. However, you were so sweet and helpful to me on the phone that I don't care about that. I'm sure it was hard to get back to work after the long holiday weekend. For your bosses, you can tell them for those of us on the west coast that I really appreciate you being there in the evening to handle my calls. I will tell my friends if they need a custom cushion or pillow, they can feel completely comfortable ordering from your company. Being perfect is impossible, but taking care of customers is essential. I am looking at ordering some pillows to accent my cushions.

06/01/09 Neil K. Seattle, WA

I am so happy with the cushions I recieved. I was not expecting such a wonderful product. Thank you!

05/31/09 Stacy J. Greenwood, IN

You guys did a great job. I will definitely reorder from you. Great service.

05/30/09 Andrew A. Scottsdale, AZ

The cushions are exactly as I wanted. Great fast service and delivery. Thank you so much.

05/30/09 Margaret W. Hanover, MD

The cushions are perfect. Thank you for quick delivery.

05/29/09 Brenda L. Debary, FL

I received my custom cushion an love love it! Service was great and product was just as great!

05/29/09 Tabitha B. Cleveland, MN

Cushion is exactly like I hoped it would be. That was great because I did not have time to order a swatch before to judge color. The color on the website was very true. I had questions on status, but your online customer service people were great and were able to take care of my questions.

05/29/09 Cathy G. Dallas, TX

I LOVE them...perfect color and sizes

05/28/09 Lisa W. Morton, IL

I am very satisfied with the cushion we ordered. I received it yesterday and it fits in the window seat perfectly! I'm glad the colors shown online were accurately reflective of the "real product". They go with my newly painted room well.

05/28/09 Bev R. Seattle, WA

I LOVE them. Very high quality craftsmanship! I couldn't be more pleased with every piece. What a great find and I will definitely be back for more when the need arises. Thank you.

05/28/09 Leslie H. Nicholasville, KY

The cushion arrived quickly and was exactly what I wanted.

05/27/09 Vincent S. Hagerstown, MD

What a great experience shopping with your company.Tricia provided the best customer service I've had in years. The cushions and pillows arrived exactly when promised and they are beautiful. So well made, we are very happy.

05/27/09 Carol P. Salinas, CA

I think your products are excellent. They are of the upper end for quality. I had looked at other sites but felt that given the choices for customizing the cushions you had a better knowledge of construction and quality.

05/23/09 Camille S. Woodside, CA

Great quality and the fit was perfect

05/23/09 Paul F. Mobile, AL

I thought your website was awesome and easy to follow. The video was a great help. The product meets my expectations. I am totally satisfied with the cushions! I had a problem with Paypal when I ordered in that it quadrupled my shipping costs so I called your customer service and was walked through my order with ease.

05/23/09 Kathy M. Hamilton, GA

the cushions were exactly what we were looking for . I could not find any thing locally, so you were my last hope and you came through! Fit and finish were great, all and all great cushions- service was quick and ordering was easy with the web site info ,thank you

05/22/09 Robert K. Lockport, NY

Very happy with the product. Just as described and nice workmanship.

05/22/09 Lavonda S. Russellville, AL

Exactly what I hoped for. Great service at a great price, great product. Thank you!!

05/21/09 Deborah C. Caddo Mills, TX