Cushion Source Help Center

Browse our frequently asked questions to see if we've already answered your question.

To check the status of your order, log in to your account, then go to My Account and your order will appear under Order History.

View our measuring guides for custom cushions, pillows and drapes.

Find out how to create and where to send custom cushion templates.

Read our COM procedures for sending us your own fabric.

View images and descriptions of the different cushion filling types we offer.

Visit our Fabric Care & Cleaning page to read general cleaning tips, as well as brand-specific care and cleaning instructions and stain removal charts.

Visit our How to Drain Cushions page for step-by-step directions on draining cushions that become saturated.

Learn more about the products, fabrics and options that Cushion Source offers.

Read our custom product terms and conditions.

Read our return and shipping policy.

Buy Cushion Source gift cards for family, friends or yourself!
Enter the code from a Cushion Source gift card to check the balance.

Read what our customers have to say about our products and service.

Complete our survey to tell us about your own experience.

To see examples of our work, view customer-submitted photographs of Cushion Source products.

Use our photo upload form to submit your own.

Read about our workroom site for professional designers. Ask for our designer sales department or submit our email form.

Read about our commercial buyer program. Ask for our commercial sales department or submit our email form.

For public relations and media requests, please contact us at marketing@cushionsource.com or submit our email form.

Contact us at jobs@onlinecommercegroup.com or submit our email form.

Contact us at webmaster@onlinecommercegroup.com or submit our email form.