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Customer Reviews

Cushion Source has more than 13,060 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!

Excellent work, turn around time and quality

06/24/19 Diana A. New Canaan, CT

Cushion Source has been phenomenal in their customer service. We could not be happier. These are extremely well-made cushions. The construction/sewing is excellent. The foam filling (we got the best of the options) is sturdy yet very comfortable. We had several cushions made with a striped fabric and all the seams and corners match up as well as is possible. We ordered seat- and back-cushions on everything: a love seat, two chairs, a bench, an ottoman, a large rocker, and a chaise lounge. We had coordinating throw pillows made, too. After receiving all the cushions, we decided to add two additional pieces! Their website is very user-friendly. A big relief was the fact that the site offered coordinating fabrics for pillows once you decide on a cushion. I was worried about getting throw pillows that might not be the correct shade of color to match, because computer screens can be deceptive. But no worries! They provide the options of matching fabrics. We are so pleased!

06/24/19 David L. Rolling Hills Est., CA

Absolutely love my new window seat cushion, as do my two cats :) Very nice craftsmanship and accurate sizing, excellent customer service when I later wished to modify my order, and a surprisingly short turnaround. Thank you!

06/24/19 Nancy M. Alexandria, VA

We love our new cushions.

06/24/19 Phillip S. Traverse City, MI

The cushions are beautiful and well constructed. We chose the Optimal filling and they are very comfortable too. Originally had an issue with delay in the order but your customer service team was extremely responsive and assisted in meeting our expectations.

06/24/19 Carrie S. Fort Worth, TX

Everything from ordering, to delivery, to the product was wonderful. Couldn't have gone better. Thanks

06/23/19 Terese W. Eden Prairie, MN

Absolutely love the choices for designing the perfect chaise lounge chair cushions!

06/23/19 Nancy R. Albany, OR

Thank you for your service.

06/23/19 Heidi E. Pottstown, PA

Exactly what I wanted. Thank you

06/22/19 Janice V. Pompano Beach, FL

I was favorably impressed with the quality of items I ordered, and especially impressed with your customer communication. I was notified of a slight delay in production of the cushions, and then received follow-up emails showing regard for my needs as a real, live customerᾢnot just an order number.

06/22/19 Linda H. Healdsburg, CA

Very happy, quality and price.

06/22/19 Janice S. Driggs, ID

Shay provided great customer service throughout my entire cushion ordering process. The cushion you made for us fits our mud room bench beautifully. How this cushion has brightened up that room. We will use Cushion Source for all our cushion needs in the future. Perfect service in EVERY way.

06/21/19 Doris P. Westminster, CO

Very happy with the cushions... easy to order and customer service was efficient

06/21/19 Mary Lou B. Edgewater, MD

Cushions were fantastic. The covers are mine were fine I just needed the interiors replaced. I measured and they fit great. Fast service too.

06/21/19 Marcie H. Fairview, TN

The cushions were perfect. Perfect size and color and exactly what I envisioned, thanks so much!

06/21/19 Adrienne S. Pittsburgh, PA

Product was as described and was shipped when estimated. Very Satisfied. Thanks!

06/21/19 Michael S. Weaverville, NC

The cushions are well made and beautiful. Even though the fabric was on back order, your service team let me know and the delay was minimal. Can't ask for more .

06/21/19 Laura M. Lewes, DE

We absolutely LOVE the cushion for our bay window. The color is the same as the photos, which I was concerned might not be the case. The cushion is well made and very comfortable; it gives our newly renovated kitchen pops of color (our kitchen is all white). I will definitely order from Cushion Source again!

06/21/19 Melissa D. Herndon, VA

I love the cushions and the process of ordering. It was easy to do and figure out. That was paramount. Then there was to be a delay in the order and that was going to be a problem for me, so I called. The person I talked with was very very reassuring, knowledgeable, and yes, the cushions arrived on time and with time to spare. It has been a great experience. I love the product. It looks nice, fits perfectly, and the cushions are well made. The fabric is great. I am really happy. Time will tell in terms of wear. But I just love them.

06/20/19 Cathey M F. Denver, CO

Once again you guys have delivered a superior and beautiful product! This is my second purchase, this time for outdoors. If it ever stops raining in Chicago we will enjoy our new cushions!

06/20/19 Pamela K. Lisle, IL