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Customer Reviews

Cushion Source has more than 9,930 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!

From start to finish, ordering from Umbrella Source was a pleasure. Bryan in the customer service department was very good at his job. I was in contact with him by phone, email, instant messages and every encounter was responded to with professionalism and complete knowledge of his product. The product arrived within the expected delivery time frame and was exactly what was ordered. It was well packaged and seems to be very durable. We're thrilled to be using these on our patio now. Thank you.

04/29/16 Cathy T. Egg Harbor Township, NJ

I could not have asked for a better customer service representative to help me. She listened to me, sent samples and helped create the perfect window seat cushion for a playroom.

04/29/16 Rebecca W. Waynesboro, VA

Product arrived in promised time frame and matched the size and quality expected.

04/29/16 Jonathan F. Middleton, WI

I LOVE my new window cushion! It is beautifully made. It is comfortable and durable. The coorinating pillow is just great. I would not hesitate to order again.

04/29/16 Serena M. Markle, IN

Love the cushion. The color and size was perfect!

04/28/16 Tami O. Brandon, FL

We are very pleased with our custom cushion. The quality of both the color and fabric are exactly as expected from everything shown on the Cushion Source website. I would order from them again if I am looking for custom cushions and I would recommend them wholeheartedly.

04/28/16 Cheri R. Englewood, FL

Thank you Cushion Source for providing a quality product. Online ordering is fast and easy. I can be a high maintenance customer. I requested that the fabric for my current order match the fabric from an order that I place a few years ago. Cushion source delivered as always! I called and emailed Cushion Source. I never had to hang on a telephone line or wait long for a reply to an email. I felt as though every employee wanted to provide me with the best product to suit my needs. I received my new cushions and love them. The cushions that I've had for several years still look just as good as the new ones. Excellent product. Excellent customer service.

04/28/16 Theresa S. Elgin, SC

I was very hesitant about ordering relatively expensive (for me, anyway) cushions online. They are absolutely beautiful, and I've since ordered the rest of the cushions for the remaining pieces of furniture. THANKS SO MUCH!

04/28/16 Skip S. Benton City, WA

Cushion is perfect. I would definitely order again.

04/28/16 Ann K. Sacramento, CA

Easy ordering! Quality product! Reasonable arrival time!

04/28/16 Jill F. Gainesville, FL

Color was exactly what we wanted and the cushion fit perfectly. We are very happy with the way it turned out!

04/27/16 Amy B. Winterport, ME

Arrived in good condition and fit was excellent.

04/26/16 John B. Longmont, CO

Material and quality of workmanship is superb. Fits perfectly. Very happy with purchase!

04/25/16 Pamela P. Auburn, GA

Thank you for the wonderful bench cushion. I'm so glad I found you. My life will be much easier now.

04/25/16 Becky A B. Phoenix, AZ

Other than a slight snafu in the online ordering process and my own misunderstanding regarding the back cushions, I am very satisfied with this purchase.

04/25/16 Kimberly M. Franklin, TN

Everything turned out perfectly!

04/24/16 Susan E. Quincy, MA

Very professional and beautiful workmanship.

04/24/16 Helen H. Sheridan, WY

Made exactly to our specification. Was at first seemingly quite expensive, but the build quality, the attention to the pattern and the piping were perfect, not to mention the fabric was well tensioned. That together with a shorter-than-quoted time frame made this a real bargain to upgrade all of our outdoor non-standard deep seating.

04/23/16 Keith S. Carrollton, TX

Love my red window seat cushion! This is the first time ordering from Cushion Source and I'm very happy with my order.

04/23/16 Paula H. Houston, TX

I am very happy with the window seat cushions that I ordered. They arrived on time and look GREAT! Thanks!

04/22/16 Peter P. Los Angeles, CA