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Customer Reviews

Cushion Source has more than 8,120 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!

Wonderful service and product was perfect

11/02/15 Sandra E. New Braunfels, TX

The custom cushion I ordered is just beautiful. It is exactly as I ordered and looks wonderful on the built-in bench in my mudroom.

11/01/15 Cynthia D. Clarendon Hills, IL

I was extremely impressed with the outstanding professionalism and attention to detail exhibited not only by your website, but also by your staff who assisted me with an inquiry as I was preparing to place my order. I was ecstatic to find Cushion Source! I had been trying to work with a nearby furniture store (where I had originally purchased my sofa) and also one of their upholsterers to ascertain if replacement cushion inserts could be obtained for our sleeper-sofa. Not only was the furniture store unable to obtain replacements from the original sofa company, but additionally, the upholsterer declined to make the custom cushion inserts. We love the sofa, and I was on a mission to locate quality replacement cushion inserts. After spending at least 8 hours on the internet trying to locate a reputable company, I found Cushion Source! Thank goodness! Your website, your staff, the ordering process, the notifications, and also the delivery/receipt process was outstanding. More importantly, the cushions are absolutely perfect! They fit perfectly and the attention to detail was exemplary! The Optimal Comfort Fill replacement fills have been in use for a week now, and we are quite pleased! Kudos to Cushion Source! I am so grateful to have found your company! Keep up the great work! I look forward to using Cushion Source again in the future!

11/01/15 Theresa S. Mansfield, OH

Outstanding service and beautiful work!

11/01/15 Raymond R. Bloomfield, MI

We are very pleased with the cushion you made for us. Perfect fit!

11/01/15 Brent M. Huntington, NY

Order arrived quickly and was expertly made to my specifications. Cushions are well-made and perfectly sized! Couldn't be happier!

10/31/15 Shelley D. Chapel Hill, NC

This was the 3rd or 4th time I have ordered either cushions or pillows and you're batting a thousand!!!!! Kudos absolutely perfect!!!! Very pleased!

10/31/15 Phyllis S. Oakland, CA

Excellent service!!

10/30/15 Sandra B. Dumfries, VA

Very well made cushion. The website is simple to use. I will be purchasing again from Cushion Source.

10/30/15 Darlene V. Montclair, NJ

Excellent workmanship, prompt service, and easy online ordering.

10/30/15 Ray C. Buffalo, NY

We love our cushion. It was so nice to be able to get exactly the size we needed. And I loved all the fabric choices. I have told my friends about this great company!

10/30/15 Paula W. Zion Crossroads, VA

UNBELIEVABLE!!!! Thank you so much Cushion Source for absolutely exceeding all my expectations. I was extremely nervous about having to do my own template. What concerns me more is that I had to piece together my template with paper and tape because of the size and the shape. My cushion came last week and it fits perfectly! I was fully expecting it not to be right, but it fits like someone professionally came and measured the area. The fabric is high quality! I chose the less expensive option for the Christian Patty and I am beyond surprised by the quality! I can't imagine it being any better than this!

10/29/15 Heather V. Bartlett, IL

Your service was excellent.

10/29/15 James B. Wading River, NY

I absolutely LOVE my new reading nook cushion! It is perfect. After having troubles with finding the fabric I wanted for the cushion, I was pleasantly surprised to hear that as long as I could get the fabric shipped to you, you'd still be able to make my cushion for me. And the placement of the seam was hidden, just like I had asked for. Thank you so much for this beautiful piece of work. I couldn't ask for anything better.

10/27/15 Melissa F. San Dimas, CA

Perfect fit again! I love it and have told everyone who compliments me on the cushions about you!!!

10/27/15 Sharon F. Dallas, TX

LOVE MY CUSHION!

10/26/15 Jill E. Carmel, IN

Excellent service, prompt delivery, quality work.

10/26/15 Tom G. Laguna Niguel, CA

Great quality. Delivered on time. A problem with sizing was promptly and graciously addressed with a replacement cushion (ottoman required a snug fit).

10/26/15 Larry F. Santa Rosa, CA

Very happy with the quality and price of our new cushion.

10/26/15 Marjorie S. Carol Stream, IL

The cushions look great. They are well made and the color is perfect for our breakfast nook.

10/25/15 Steven U. Raleigh, NC