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Customer Reviews

Cushion Source has more than 11,540 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!

It was perfect. You did excellent work. The website was easy to use. The production and delivery times were good. The cushion is very high-quality. We're completely happy.

10/21/21 Kevin L. Potomac, MD

Excellent service

10/21/21 Terry G. Chicago, IL

Great service and the product, as well. I would, however, urge folks to get a sample fabric before ordering a covered cushion or pillow. Colors vary from those you might see on your monitor.

10/21/21 Sandra R. East Calais, VT

The cushion is well made and fits perfectly in our bay window seat. The customer service is excellent. Victoria helped me with my order and was most gracious!!

10/21/21 Mary D. Sevierville, TN

Great job, great service!!

10/20/21 David S. Fayetteville, NC

Cushion is great. Fits the space perfectly, and the color works (without having ordered a sample prior to placing my order). Cushion was received about 1-2 weeks sooner than projected.

10/20/21 Connie S. Medicine Lake, MN

It was such an easy experience ordering my cushions on-line with your company and the finished product is beautiful! Thank you!

10/20/21 Susy W. Sarasota, FL

The cushion and bolsters are perfect as I ordered. I'm very pleased.

10/20/21 Kenneth D. Wharton, TX

The porch swing pillow seat is absolutely perfect! thank you!

10/20/21 Christine S. Martinez, CA

Very, very happy with the cushions. I still can't quite believe how perfectly they're made. I haven't seen such meticulous attention to detail in years. I know I'm starting to gush here but I'm sort of a perfectionist and I have also sewn for many years. So I know how things should be and can be done. You did a beautiful job. I was nervous about picking out a color online but it turned out exactly like the color I was hoping for. And the price was GREAT! I have used a local reupholstering shop for several pieces of furniture over the years but when I got a quote from them, it was DOUBLE your price. And I appreciate that you gave me an honest estimate as to how long it would take to receive the finished product. Can't remember now but I'm guessing it was about 4 or 5 weeks. They came right when you said they would. Thank you SO much!

10/19/21 Marlene S. Belmont, NC

You walked me through everything with ease. The cushions fit perfectly and look amazing. Thank you. I am ordering more cushions and will do pillows soon.

10/19/21 Lisa O. Minneapolis, MN

Everything was perfect and worth waiting for. The cushions are BEAUTIFUL!! The fabric is lovely and colors true to the pictures shown online. Thank you for the nice job. WELL DONE!!!

10/19/21 Barbara W. Sandpoint, ID

We have received our new cushions and are extremely happy. Thank you very much!

10/19/21 Kathryn M. Beaufort, SC

I am amazed at the quality and look - it really is "custom."

10/18/21 Colinda G. Spring Branch, TX

Great professional service! Cushions fit perfectly on an old chair & sofa frame used at event venue. Also purchased cushions previously for a photo booth trailer. Thank you!

10/18/21 George K. Hilmar, CA

Happy with product ordered!

10/18/21 Andrea G. Tipton, IN

Cushions are beautifully made. When I discovered an error (zipper on wrong side of cushion) you guys were incredibly helpful and took them back without any issue (while also helping me with a measurement error). My customer service rep, Shannon, was AWESOME. Super friendly and helpful. Went above and beyond to help me out - also called me back personally to keep me updated on the resolution of my issue. Thank you!!!

10/17/21 Jennifer K. Sharon, MA

Just installed the cushions. They feel very stiff compared to the old ones but I think that is normal. They feel great though.

10/17/21 Mark G. Schenectady, NY

Very happy with the two cushions I purchased.

10/17/21 Amy V. New Harmony, UT

I was very impressed with how my cushion turned out, it was exactly right and looks so nice!

10/16/21 Caitlin A. Washington, DC
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