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Holiday Hours: Closed Nov 24th & 25th
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Customer Reviews

Cushion Source has more than 12,300 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!

I had the pleasure of dealing with your salesperson, Trish. I placed an order for custom made cushions via the website. I was extremely pleased with the quality of the cushions and the speed with which I received the cushions. However, I had ordered knife cut on both the chair cushions and the bench cushion, but when I received them, the chair cushions were knife cut and the bench cushion was box cut. I telephoned your company and had the pleasure of speaking with Trish. She was very eager to help and made my problem a priority. She processed a replacement and I received it very quickly. She then called to ensure that I received it and that I was happy with my replacement. I would highly recommend your company. Trish is very focused on customer service and customer satisfaction. These are rare qualities in an employee. Obviously this level of service and commitment must also be encouraged by the company as a whole. So I did not want this experience to go unnoticed. Thank you all for your diligence in this matter.

08/08/07 Bernadette C. Aston, PA

First part of the order is perfect - great quality, extremely fast shipping. Well ahead of the mark!

08/08/07 David H. Birmingham, AL

I am very happy with the cushions that you have made for me. They were a perfect fit and look wonderful on a very old frame that I had. Thank you for your prompt service and wonderful product. If I every need cushions again I will gladly order from you and I also would recommend Cushion Source to my family and friends. Thank you!

08/07/07 Marcia P. Ft. Pierce, FL

Everything was great

08/07/07 Stacia N. Castle Rock, CO

Received the window seat cushion today and it is even better than I had hoped for! I am now looking around the house for new things that I can have made!!! I will recommend you to all of my "decorator" friends!!!

08/07/07 Susan M. Snow Hill, NC

The Bolsters were perfect and covered the spaces on the window seat. Thank you for your excellent customer sevice!

08/05/07 Sheryl M. Nyack, NY

Your cushions came out perfectly. The pre-sales support I received from Jay was very helpful - I felt a consultant was working with me rather than a salesperson. The shipment was actually delayed a few days due to fabric delays and your customer service staff communicated proactively and made sure I was left with a positive experience.

08/05/07 Dana L. Colorado Springs, CO

I usually do not use the computer to order products that I haven't already seen. It was a great relief and satisfication to receive my order. I am very happy with my purchase.

08/04/07 Bette S. San Diego, CA

I am very pleased with the service I received, the quality of the cushions and the accuracy of the overall product. I found the website easy to navigate and helpful. My cushions arrived less than one week after I ordered them.

08/04/07 Karen S. Melrose, MA

The cushions are great and I like the color.

08/03/07 Maria M. Westerly, RI

Terrific! The chairs I was having done are a bit odd so someone actually called me to be sure that I hadn't confused my measurements.

08/03/07 Joanne L. Culver City, CA

Looks great.

08/03/07 Bill H. Highlandville, MO

Cushion construction is excellent, and the delivery time exeeded expectation. Kudos to your customer service people for their patience and the best of customer service. It was the best online experience.

08/02/07 Anita R. Magnolia, TX

fast, well done, thanks!

08/02/07 Kari H. Alamogordo, NM

My window seat cushion is perfect. I would not be able to find one like this (in an unusal color like tangerine) and so perfectedly fitted. I love it.

08/02/07 Robin S. North Little Rock, AR

Very good work

08/01/07 Nancy R. Harrison, NY

website is easy to surf and ordering was uncomplicated

07/27/07 Michelle D. Martinsville, VA

I love the cushions - they are just how I envisioned they would be!

07/23/07 Marina O. Cocoa Beach, FL

We LOVE our cushions, and want to order more for the whole outside!!

07/22/07 Mary D. Orange, CA

Without question,the cushions are superior in all aspects. Stipes are matched perfectly,sewing is excellent.,fabric,although synthetic, feels like cotton canvas.Polyfil is of high grade with moderate compression,yet maintaining a soft loft. The overall determining factor for my purchase was the ability to purchase swatches for personal selection. Competition did not make this offer.Prices are competitive to other companies.

07/22/07 James P. New York, NY