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Cushion Source has more than 13,720 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!
I am extremely satisfied with the customer service I received when I called with questions. I talked to Carmen and she was so helpful and nice!!! She even asked me to send pictures of my outdoor concrete bench seats so she could make sure whoever made my cushions understood that the measurements had to be exact. She said she would ensure they were exactly to my specs. She went over and above to ensure I was comfortable as my order was over $600 and I had some trepidation with spending this kind of money ordering cushions online. Upon arrival (which was over a week earlier than originally estimated), the cushions fit perfectly!
The fabric was exactly as pictured in terms of pattern and color! It coordinates perfectly. Also love the quality...nicely done!
Exactly what I wanted and very fast turn around. I am very pleased. Thanks!
Everything was great! The cushions fit perfectly and are of the quality I was expecting. Everything shipped when you said it would and arrived in good condition.
Extremely satisfied.
I am very happy with the quality and craftsmanship of these cushions. I will buy all my custom cushions from now until the end of time! I will also recommend you to others. What a great job and I expect I will enjoy them for years to come. I will send you a picture of them on my deck when I get a chance this summer.
Great quality and looks great!
I'm happy with the cushions.
I couldn't have been more pleased with the cushions I ordered. They are top quality workmanship. They fit perfectly and the Sunbrella fabric color was as it appeared on line. They were shipped and received quicker than estimated. I love my new cushions and will order more very soon!
The cushions we ordered are exactly what we wanted. You did a superb job and we are thrilled with the product. They were made for us and delivered when promised. Thank you for your hard work and dedication to your products.
The cushions fit perfectly and fulfilled all my expectations.
Very nice. Thank you. Just what I ordered and on time. You guys are GREAT!!!!!!!! Thank you
Excellent, perfect, easy...
Exactly what I expected and quick turn around time. Thanks!
The cushions are exactly right. Your website was easy to navigate, and the fabric selections were very accurately shown. I am very pleased with everything about doing business with your company.
We are very pleased with the color, quality of material and workmanship. We plan to order more for another area of our home.
fast delivery - very well made- love the hidden zipper & the cording
The site was very easy to navigate, very helpful and user friendly. Very impressed with the quality of the cushions and with the expedience of the service.
Very satisfied. Love the cushions, fabric is gorgeous. VERY IMPRESSED WITH CUSTOMER SERVICE. I'd originally wanted the obverse side of material showing. Due the type of weave this made it difficult to work with and would likely result in fraying on the end product. Cushion Sources customer service contacted me, told me of the issue and asked what I would like to do (offering a few suggestions of their own). Once the change was made, I anticipated a substantial delay in receipt. But no, my cushions all arrived on time and well packaged.
The new cushions are absolutely wonderful. They fit perfectly and really add an elegant touch to our patio and pool furniture. We inspected the cushions very carefully and they were free of any defects or blemishes.
Due to the direction of the fabric pattern, visible seams may be present on the top and bottom of the cushion and will not be able to be hidden.
To prevent this, you will need to change the direction of the fabric on your order.
Due to the size of the cushion, visible seams may be present on the top and bottom of the cushion and will not be able to be hidden.
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