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Customer Reviews

Cushion Source has more than 11,180 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!

Great customer service. We had made an error when ordering and your team caught and called us to go over it. We appreciate all the help and communication!

12/12/15 Megan S. Ventura, CA

Great cushion that exceeded my expectations. These cushions are expensive, but you won't find a better-quality, custom cushion anywhere else. They have an extensive fabric selection too.

12/11/15 Michelle B. Irvine, KY

I received the fabric on time. No problems. Thank you.

12/10/15 Stephen M. Aston, PA

Our cushions are absolutely beautiful, they fit the chaise perfectly, and they were delivered about a week earlier than promise. What more could you ask?

12/10/15 David Z. Safety Harbor, FL

I was so nervous to place my order because I have never ordered anything custom before. The website was so great because I could get an idea of what the cushions would look like before I submitted my order. When they arrived, I was so pleased! They were exactly what I thought I was ordering and I was pleased with the quality. I also appreciated the options to order samples of the fabrics. This was really the key to me taking action to become a customer. Thanks! I'm a fan!!!

12/04/15 Jeanna K. Kirkland, WA

Very good service. I needed to change my order because I did not provide the correct size for the cushion. They updated the order in a very timely fashion.

12/04/15 Matthew R. Portland, OR

Great product, easy website to navigate, and the product was exactly what I wanted.

12/04/15 Rose D. Columbia, SC

The quality and precision of your custom sofa cushions is FANTASTIC!!! This was my second order. I would never order from any other company. Thanks a million!!!! ...and thank you for using Paypal!

12/03/15 Petra G. Reseda, CA

Excellent customer service and craftsmanship.

12/03/15 Catherine D. Durham, NC

Top notch service and product. I had bought another's product and was not satisfied. It was not exactly to my measurement needs and was tufted. I needed something for a wooden bench at the foot of my bed used for medical reasons, to don shoes, socks, compression socks, and trousers. I'd seen your online ad and decided to try for better, more exact measurements. All were superb and the price was very reasonable. I am completely satisfied and told others of your company and line of products. Will definitely come back if the need arises. Thanks for everything.

12/03/15 Joseph B. Shorewood, IL

The cushion I ordered is just perfect! The color is great, it is comfortable, and the size is just right!

12/03/15 Ava W. Philadelphia, PA

Better than expected!

12/01/15 Rosemary L. Mars Tons Mills, MA

Very pleased with the cushion. The fabric and fit are perfect. Thank you very much.

12/01/15 Donna F. Solomons, MD

Terrific! So happy.

11/30/15 Allen W. New York City, NY

I was beyond satisfied with the two large window cushions we received! I have since recommended to you to several others and a local designer. I can't wait to see the pillows I customized on your site. IT WAS SO EASY TO USE! Thank you.

11/30/15 Lisa D. West Harwich, MA

Love the cushions! I needed them for one of the houses we are remodeling and I told my husband the banquette with cushions would sell the kitchen!:)

11/30/15 Darcy M. Saint George, KS

Ordered a sample and it was not the color I wanted. I thought my journey with you was over. However, a customer service rep, Christie Parente, took the time to reach out to me by email and told me that she was willing to work with me if I made the call. Well I did. Your company sent me more samples to choose from and I did order a window seat cushion. If Christie would not have taken the extra mile I would not have known what a great company you are.

11/30/15 Joy W. Mountain View, CA

The cushions arrived as scheduled and look great. They are very well made and a perfect fit for my settee. While the fabric was much lighter than pictured on the website, it coordinates great with my room. If I'd given myself more time in advance, I would have ordered a swatch or two. But I'm very happy with the fabric choice even though it is lighter than I was expecting.

11/30/15 Elizabeth C. Washington, DC

The cushion arrived in great condition, fits perfectly, and is beautiful.

11/29/15 Warren S. Santa Rosa, CA

The cushion is better than I imagined. The color and fabric just as pictured. It looks beautiful on my bench. It was delivered before the expected date. I would highly recommend Cushion Source.

11/29/15 Jane S. Leland, NC