Cushion Source has more than 12,590 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!
We received the cushion earlier than expected, so that was great. It was packaged well. The measurements were perfect, so it fits very well in our bay window seat. The quality of the sewing and the material are both great. It was an expensive item for us, but we are very pleased. The turnaround time was kind of long, but we understood that it was a custom item and it was the holidays so you had a lot of orders. It was great that you delivered ahead of schedule (under-promise and over-deliver works!). We may end up eventually ordering another cushion for another bay window seat that we have.
Process to order and complete order was extremely easy! It seemed like I missed something - but everything arrived perfectly. One issue was the plastic wrap used to cover the cushion during shipping. It had torn during shipping. I was concerned that the cushion may have been damaged, but everything was good.
Cushions came out perfectly for my outdoor chairs! Very happy with quality of construction, comfort, and fit. Would highly recommend Cushion Source in the future.
very happy with the cushion, well made, good turnaround time
They are so wonderful. Nicely made and so comfortable. Love them.
We love the cushions.
cushion looks great and fits perfect
The cushions are great and fit beautifully. My daughter loved them and was quickly done. I need new ones so I'm getting ready to order.
Excellent, great quality product and a perfect fit
Ordering my cushion was very easy and it arrived in a timely manner. It's comfortable and looks great!
Markay was the best individual you could possibly have representing your organization. She took care of me as if this was her very own company. The fabric sent from La-Z-boy was flawed, she could have just returned it to me or at a minimum, could have made it my problem. She called (!) me to let me know there was a problem, walked me through a solution, personally called a second time to let me know she had received the new fabric and how she was going to proceed. In an era where you can never speak with a human and in the event you do, they are rarely helpful, Markay was wonderful. I hope this compliment makes it's way to her to let her know how much I appreciated all of her efforts. Thank you Markay!!! And I love my cushion and pillows!
Cushions are beautiful!
The team that was assigned to my order was very detailed oriented and caught one of my errors. They were very helpful
Excellent service outstanding product
I needed cushions for my outdoor sofa.and measured and ordered. I was amazed! Absolutely perfect. I'm over the moon that a) I got the measurements right and b) they look great. They arrived earlier than expected. Very happy. Perfect service.
CushionSource was fantastic at every step. The online ordering was easy and the website is user-friendly. Our order arrived a few days before the projected date. We're thrilled with our new banquette cushions - solid construction, ample cushioning, pretty fabric, made exactly to our specifications. Many thanks to the people who sewed, they did a great job! Everything is terrific and I'd recommend your business in a minute!
We are so happy with the way out custom cushions came out. The production, feel, and execution is simply amazing. Everything from the customer service to the delivery process was first class! Can not be any happier. Thank you.
Quite pleased with final product, thank you. Will recommend you.
When I saw that the scheduled delivery time was sometime in January, I chatted in to let you know this was a Christmas gift. Cushion Source worked it out and got our order delivered on Christmas Eve! Thank You so much for going the extra mile and caring about the customer!