8.5 ft. Aluminum Crank Patio Umbrella with steel ribs and manual tilt

This product ships unassembled and will require easy and straight-forward assembly using common household tools. Detailed instructions are included.

Delivery: Minimum 2-3 week production from receipt of payment for all orders without printing. Minimum 3-4 weeks from receipt of payment and approved graphics for all orders with printing; Rush Charge of 30% would apply to expedited orders requiring faster delivery Freight quote: to be determined based on quantity Freight quote, if provided, is intended solely as an estimate of freight cost. However, as we do not control freight rates and charges from our chosen carriers, freight costs will be charged to you as incurred regardless of quote provided.

To return a product based upon the replacement/return guarantee of Cushion Source, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Cushion Source will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to Cushion Source. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to Cushion Source. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Cushion Source Return Procedure will be breached and Cushion Source will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

Cushion Source will not refund to Customer the original shipping charges. In addition, Cushion Source charges a 25% re-stocking fee on all non-defective returns for refund.

Products being returned for a refund, must be received by Cushion Source prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.

Shipping charges are non refundable.

Items with Free Shipping:
Returns on items that included 'Free Shipping' will be credited for the item ONLY minus the original shipping charges we incurred to ship the item(s) out to you & restocking fees will still apply. 'Free Shipping' will no longer apply once the item is returned. You will be responsible for the return shipping charges, as well as the shipping charges to send your replacement item.

NO RETURNS ON CUSTOM ORDERS.

Cushion Source offers a 1 year basic warranty on this product to the original purchaser from the date of purchase against defects in material and workmanship. During this period Cushion Source will repair or replace, at our discretion, the defective component.

This warranty does not apply to improperly installed, handled, abused, damaged by user error, nor to any unit which has been repaired or altered by unauthorized repair companies. Under no circumstances will the buyer be entitled to consequential or incidental damages. This limited 1 year basic warranty gives you specific legal rights; you may have other rights which vary from state to state where you live. Batteries and plastic housings are not covered by warranty.