Customer Own Material (COM) Procedures
At Cushion Source, we support COM orders.
Step 1: Select COM at the fabric selection step 
Step 2: Determine the quantity of fabric you will need. Consider the repeat, cording, and stripe patterns when determining the yardage requirements. If you are using a different COM fabric for the cording (welting), clearly indicate which fabric is to be used for the cording.
Step 3: Send your fabric to
Cushion Source
Attn: COM Orders
3180 Wetumpka Hwy
Montgomery, AL 36110
Step 4: Include the following information when you send your fabric.
Copy of your Invoice ATTACHED to the fabric
If you can not send a copy of your invoice, please ATTACH the following to the fabric:
Invoice #
Your name
Ship to address
Phone #
Email address
Cost: There is a one time (per order) non-refundable $25.00 charge for the handling of your material. We do not discount our cushion cost for COM. Your cushions will be priced at our zero markup fabric cost.
COM FAQ:
- Customer is responsible for estimating fabric requirements. If the COM quantity received is inadequate to complete the order, we will make and ship the cushions with the fabric we have and contact you for more fabric to complete the order.
- Left over fabric will be discarded.
- Customer will need to send COM via a shipping service that provides a tracking # and proof of delivery. Customer will be responsible for fabric until it is in our possession as evidenced by a signed tracking document.
- COM fabrics must be readily available in the market place at competitive prices in the event Cushion Source needs to replace the fabric due to loss or damage resulting from Cushion Source mistakes.
- We reserve the right to decline fabrics that we deem to be difficult or problematic. We do not sew texelene or sheers for example.
- Cushion Source liability for lost, misplaced or damaged fabrics will not exceed $50.00 p/yard. Proof of purchase with pricing may be required.
- See Terms and Conditions for other information
