Cushion Source has more than 4,550 reviews. Soon after your order is delivered, you will receive a survey. Please remember to fill it out, and let us know how we did!
Love the cushions.
I shopped online for the websites of several custom cushion dealers. Many of the websites I would not have understood but for the explanations on your website. Your competitor's sites were not nearly as thorough in explaining and assisting in the design as yours. While I might have saved a buck or two, I knew when I ordered from your site what I was getting without any questions.
Great cushion, made correctly to order.
The cushion looks wonderful. Thank you!
I am happy with the cushion, very pretty.
Love it. Thank you.
Loved being able to place custom order for exactly what I needed. Delivery was prompt and product was perfect - as promised.
My customer service representative was excellent.
My cushion is just like the picture on your site when I ordered it.
Your customer service rep was helpful in selecting material, style, etc of cushion I ordered.
We love our cushions and they even came earlier than expected.
All went well.
Tricia was a true pleasure to work with! She worked above anything I could have expected to get our order shipped and delivered before our anniversary party. We are extremely pleased with the quality of the cushions.
Your service was great. The pillows arrived within your estimated delivery times, and are very well made. I certainly will shop with you again in the future.
It was well done and fit PERFECTLY!!!!!! Thank you for the precise fit, clean sew lines/seams and customer service. I had a custom made patio bench and enclosure built, so when it came to cushions, I couldn't find any that would fit the space. Upon extensive research, I decided to take a chance with CushionSource.com. I was so impressed with the extensive and comprehensive website, online ordering was way too easy. When I originally made the order, I made a mistake in ordering two different fabrics for the cushion and pillows. With one quick call, everything was fixed and verified and I was again put at ease. Upon quick arrival to my doorstep, everything was packaged and protected nicely, they came out better than I expected! Thank you so much for that! I am so impressed with your company and service and will be using you for all my orders in the future.
I somehow ordered the wrong sized cushion the first time. By a lot. Customer service did a great job handling my issue and made a second cushion at cost.
I have been impressed with every single facet of my ordering cushions and pillows from you. I thought the order form was exceptional. I mailed in my own fabric and the customer service reps made sure everything was perfect, even asking their designers about a particular choice I could make. Then the cushions and pillows arrived and they are so perfect!! I can't wait to send in a photo of them in the bed swing. (I just haven't been able to set it all up yet.)
From beginning to end of the process, it truly has been a pleasure working with your company! As we are in the middle of a move from Colorado to Arkansas (and thus back and forth between the two states), delivery had to be coordinated to ensure we would be there to receive it. Prior to placing my order, I called with questions about fabric options, and then later, I called to verify my template was satisfactory. All phone interactions were very pleasant and personal. Fabrics and style options were clearly illustrated/explained on the website, and the online ordering process was user-friendly. My custom cushion was shipped as promised, and is absolutely beautiful! Thank you for an uncommonly pleasant, professional, high-quality experience!
Arrived earlier than estimated! Fabric is beautiful and of nice quality.